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Purple Perks Terms and Conditions

Purple Perks memberships and its benefits are offered at the sole discretion of The Williams Inn and its subsidiaries and affiliates.

1. Program Sponsor
This program is operated by The Williams Inn located at 101 Spring Street, Williamstown, MA 01267

2. Membership Eligibility
Membership in the program is available to individuals only as stated in these program terms and conditions. You may maintain only one account and only one account is permitted per household. Companies and or other entities cannot enroll. There is no enrollment fee for this program.

3. Program Availability
The Williams Inn reserves the right to restrict, suspend, discontinue or cancel this program upon 60 days public notice to all active members. In that event, your right to receive Purple Perks points may end 60 days after notice, and your right to redeem points may end 120 days following that written notice. Points not redeemed by the end date cannot be redeemed.

4. Changes in Terms and Conditions
The Williams Inn reserves the right to limit, change, cancel or modify the terms and conditions of this program including but not limited to regulations, benefits, conditions for participation, rewards, reward levels, and the number of points issued for qualifying stays. All members will be bound by any such changes. Any such changes will be shown in the Terms and Conditions on the williamsinn.com web site and will be deemed ineffective once posted.

5. Legal Rights
Neither the program nor any benefit offered by this program creates, constitutes or gives rise to any legal or contractual rights by members against The Williams Inn.

6. Data Privacy
All members agree that by applying for membership or by using, utilizing or exercising the privileges of membership, you authorize The Williams Inn to retain your personal information which was supplied by you during the enrollment process or during the course of your membership in this program. Such information will be used to administer membership records, guest service, advertising, marketing, and communication purposes by mail, fax, telephone, or email. You have a right of access to your data by sending a written request to our inn.

7. Services and Benefits
Members receive free enrollment into the Purple Perks program. Benefits and services may vary from time to time and may also vary based on your level in the program. Some blackout dates may apply to the availability offered to Perks and Graduate Members.

8. Points for Stays
You may earn Points for stays beginning with the date of your enrollment in the Program. Points will not be earned for Stays made prior to the date of your enrollment as shown in The Williams Inn records. A Stay is defined as one night or consecutive nights at The Williams Inn, regardless of frequency of check-in/check-out. A Stay is qualified when paying Qualifying Room Rates, which include most business and leisure rates. For all qualified stays, you will receive one (1) point for every US dollar paid toward eligible charges on your individual hotel room bill when you pay Qualifying Room Rates. Eligible charges include the following Qualified Room Rates paid for hotel room nights: non-discounted rate, standard rate, standard corporate rate, locally negotiated rates, national/regional/local government rates, Holiday rates, and specified leisure rates as confirmed by The Williams Inn. Points will be awarded for Qualifying Room Rates booked through The Williams Inn reservation office and The Williams Inn website only. Points will be posted to the member account on the fourth day following the departure. Eligible charges do not include; telephone, laundry/dry cleaning, in-room movies, gift shop purchases, baggage handling, gift certificate purchases, copies/faxes, internet access fees, or taxes. The Williams Inn may choose to award points for other charges at their discretion.

9. Limits on Points for Stays
Points are not issued for stays at the following reduced room rates (“Non-Qualifying Room Rates”, “Non-Qualifying Stay”): Net wholesale individual and group rate, package rate, crew rate, seasonal worker/crew rate, travel club discount rate, industry discount rate, distressed passenger rate, complimentary hotel stays, rates booked through most third party web sites (i.e. Expedia, Orbitz, Travelocity, and others), or any other rates not defined as a Qualifying Room Rate. Purple Perks points are not issued for fractions of a US Dollar spent, or for dollars spent on tax, VAT, GST, service charges, gratuities or hotel incidentals. Charges not billed to your room, gift shop purchases, and meeting room charges will not be eligible for points. You must have stayed in the room and paid for it in full to receive program points. You may collect points on all Eligible Charges for multiple hotel rooms up to a maximum of 3 rooms per stay, provided those rooms are used in conjunction with your stay and your Purple Perks member number is recorded on each reservation. Only the member whose name is on the reservation record will be awarded points and will be awarded Qualifying Night credit toward achieving Graduate status. Only one Qualifying Night credit, per member, per night will be awarded regardless of the number of reservations booked and paid for by the member. Points and or Qualifying Night credit are not awarded for “no shows” even if the room is paid for in full. Program points will not be issued if your room is paid for by a trade group, association, company, or as part of a convention under a group contract. Points are not earned on reward night/redemption stays for any portion of the stay that is paid in points. All unused points will expire after 24 months from being issued.

10. Points Adjustments
The points listed in your Purple Perks Program account are subject to change to reflect actual stay information, any adjustments, and program changes. If you believe your account activity is inaccurate, contact our hotel. Point adjustments will not be made more than 60 days after the statement date. Please keep all of your hotel room receipts for your records, as they will be required for point adjustment requests.

11. Program Levels
The Purple Perks Program has two different membership levels, each with additional benefits (Purple Perks Member, Purple Perks Graduate Member). These membership tiers are based on meeting requirements for each level (number of stays, number of nights, or base points earned) within a calendar year. The Graduate status level is awarded to you if you have achieved the following during a calendar year; 13 stays at qualified rates. Status level upgrades are calculated on a rolling date basis. Member accounts with no point earning activity for a period of 24 months will be deleted and all points will be removed from the account.

12. Hotel Room Upgrades
Graduate members will be offered a complimentary room upgrade as determined by the inn, which might include suites, rooms on higher floors, rooms with preferred views. The upgrade will be offered at the time of check-in, based on availability and will only apply to the member’s personal room. Upgrade benefits will not apply to rooms booked as a Reward Night/Redemption Reservations.

13. Point Redemption
Points may be redeemed for any charges on a guest folio excluding; gift certificate purchase, smoking/damage fees, conference center charges, or meeting room charges. Points are redeemed at checkout and are issued in whole dollar amounts only. No change will be issued on odd amounts. With the rollout of the new Purple Perks program, members will now also be able to redeem points for products and services at popular restaurants and retail merchants. Visit our Purple Perks site for information and pricing.

14. Point Transfers
Purple Perks points are not transferable to other members or entities at any time.

15. Employer Restrictions
Some employers may by policy prohibit or restrict employee participation in the program. The Williams Inn assumes no responsibility or liability for compliance with these policies.

16. Communication Not Received
The Williams Inn is not liable for loss of misdirected correspondence, requests that may be incomplete, illegal, delayed, lost or stolen.

17. Restricted by Law
This program or participation therein is not valid and or the awarding of Purple Perks Program points, or the granting of rewards is void where prohibited by law.

18. Points have no Value
Purple Perks points are not redeemable for cash or any other form of credit and have no value until presented for redemption in accordance with the terms and conditions of this program. Points have no fixed or ascertainable cash value. Members have no ownership interest in accrued points, nor do the points constitute property of the members. The word “earn” in marketing materials in relation to this program shall mean “collect”. Points may not be purchased or sold and are not transferable except as otherwise stated herein.

19. Program Violations
Program violations, fraud or abuse in relation to point credit or reward usage is subject to appropriate administrative and or legal action by appropriated governmental authorities and by The Williams Inn including the forfeiture of all point transfers, rewards, vouchers, or merchandise issued pursuant to point redemptions and any accrued points in your account, as well as cancellation of the account and your future participation in the program.

20. Other Point Awards
Purple Perks points may be distributed as rewards, recognition, or incentives by The Williams Inn to guests and hotel employees, and also by other companies with whom The Williams Inn has authorized agreements to their employees and customers.

21. Program Interpretation
Interpretations of Program Terms & Conditions shall be at the sole discretion of The Williams Inn. The Williams Inn reserves the right to add, modify, delete or otherwise change these Terms and Conditions or any rules related to the Program at its sole discretion, with or without notice and subject to local laws and regulations.